Wednesday, February 27, 2013
Customers with questions can call National Grid at 1-800-322-3223.
National Grid is warning its customers of a new, nationwide utility bill scam that has hit many of its customers. According to a release provided by National Grid, the alleged scammers demand payment through a pre-paid credit car or threaten to immediately cut off service, or occasionally say that the customer has a faulty electrical meter that needs to be replaced. While the statement provided by the company says that National Grid representives will occasionally call customers with past due balances to offer payment options, they will never demand immediate payment, and that customers are not responsible electrical meter costs. Customers with questions can call National Grid at 1-800-322-3223. More information on other ongoing consumer …
Wednesday, November 7, 2012
National Grid said it is ready to go with more than 500 crews in the event of power outages from Wednesday night's Nor'Easter.
National Grid, the electric utility that had hundreds of thousands of customers without power in the aftermath of Hurricane Sandy, said it is ready for Wednesday night’s Nor’Easter. The latest storm first moved in on Wednesday morning and is expected to last into Thursday with high winds, heavy rain and some heavy wet snow to the west and north. National Grid said it is ready to respond to any power outages that may occur as a result of the weather. There are more than 500 line and tree crews available and ready to respond to any storm-related outages, plus more than 200 “wires-down” personnel. That includes both National Grid crews and those from other companies that are assisting National Grid. The storm has also activated the company’s…
Thursday, November 1, 2012
National Grid officials said that the majority of those without power, which is at three-percent of all customers, should get it back by midnight tonight.
National Grid crews are out restoring power to those that are still in the dark after Hurricane Sandy and said that nearly all customers should have power by midnight tonight. In a teleconference this afternoon, National Grid president Marcy Reed said that crews have been out restoring power to customers across the northeast for over 48 hours since beginning on Tuesday morning at 6 a.m., when the power company decided it was safe to begin working. Reed said that, as of 3 p.m. Thursday, power has been restored to 97 percent of National Grid customers. Roughly 5,600 customers are still without power. "The lion's share of our customers [without power] will receive power by midnight tonight," said Reed. Reed said crews will most likely have a …
Wednesday, October 31, 2012
National Grid President Marcy Reed said Wednesday that the company is ahead of schedule in its effort to restore power and said the company will continue to wok out kinks with the newly-created community liaison position.
National Grid is head of schedule in its effort to restore power following widespread outages following Hurricane Sandy, according to company President Marcy Reed. Reed, speaking to reporters in a conference call from a Chelmsford parking lot Wednesday afternoon, said the company’s estimated restoration times were based on having three-quarters of its customers restored by Thursday night. “We are already there,” she said. “We are progressing ahead of schedule.” As of 2 p.m. on Wednesday, 78 percent of the 237,000 National Grid customers that were without power statewide had been restored. “We are pressing ahead as we always have been,” she said, adding she expects that a majority of the customers still without power will have it back by …
Tuesday, October 30, 2012
The largest electric utility in Massachusetts, National Grid said Tuesday that it would offer exact power restoration estimates later in the afternoon after Hurricane Sandy moved through on Monday.
National Grid says it will have exact power restoration estimates by the end of Tuesday, according to company President Marcy Reed. The estimates, which have always traditionally been offered when the company knows when each customer will have their power back, will be distributed “far and wide,” said Jackie Berry, a company spokeswoman. There are a total of 2,400 National Grid employees at work on Tuesday afternoon statewide in Massachusetts, ranging from line crews, tree crews, transmission crews and other workers following Hurricane Sandy. There are 530 total crews at work, with more than 300 of those from outside National Grid's service area. In addition, the newly created “community liaisons” are at work in the emergency operations …
Monday, October 29, 2012
The president of National Grid offered an update on Monday afternoon about the company's preparedness and response to Hurricane Sandy.
There are more than 1,300 electric crews on the ground in Massachusetts ready to restore power in the National Grid service area once Hurricane Sandy blows through. That’s according to Marcy Reed, president of National Grid in Massachusetts. She met with the press on Monday afternoon in a conference call for about 20 minutes where she said the company has been preparing for Hurricane Sandy since last Monday. As of mid afternoon Monday, the hardest hit areas included Quincy on the South Shore and Salem on the North Shore, she said. “Many utilities have been able to send crews and they are here,” she said. National Grid’s 16,000 employees are “all hands on deck,” from line crews to office staff, who are working to coordinate lodging for the …
Thursday, July 5, 2012
A scam indicating that the federal government will pay for utility bills in exchange for personal information has come to New England and National Grid is urging customers to remain vigilant.
National Grid is asking customers to be alert for a scam stating utility bills will be paid by the federal government or President Obama after sending a Social Security number and bank routing information. The scam has impacted utility customers in Florida, New Jersey, North Carolina and other parts of the country along with New England, and should not be confused with legitimate low-income utility assistance programs in the Commonwealth. According to accounts from utility companies nationwide, the scammers may engage solicitation through phone calls, door-to-door contacts, and online methods. National Grid customers in New England can call 1-800-322-3223 if they believe they are victims of the scam and the company is reminding customers …
Saturday, April 7, 2012
A look at the top headlines in your town and the surrounding area for the week of April 1, 2012.
Thousands Lose Power in Stoughton Almost 11,000 National Grid customers in Stoughton (90 percent of customers) lost power last Saturday afternoon, March 31, as a result of a breaker that opened at a National Grid substation on Sumner St. in Stoughton, according a spokesperson for National Grid. The Sumner St. substation also serves a small amount of customers in North Easton, where there were also reports of outages. Power was restored within a few hours. Read more by clicking here. *** Disturbances at Ho-Yon, El Mariachi Put Easton Town Officials on Alert Easton Police have had their hands full at Ho Yon and El Mariachi restaurants on Washington Street in Easton recently, Easton Police Chief Allen Krajcik told that town’s Board of …
Wednesday, February 15, 2012
The driver was ejected from his vehicle.
A car struck a utility pole on Central Street in Stoughton early this morning, seriously injuring the driver and causing a power outage. Sharon and Stoughton firefighters responded to the crash, which happened at 1:27 a.m. at 1906 Central St., near Mill Street, Stoughton Fire Capt. Robert O'Donnell said. The crash broke the pole in half, bringing down wires, O'Donnell said. The driver, a male, was ejected from the vehicle and found unconscious underneath the front bumper of the car, O’Donnell said. With a medical helicopter unavailable, an ambulance took the driver to the Boston Medical Center for treatment of serious injuries, O'Donnell said. The driver's name was not available. The damage to the utility pole knocked out power for some …
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1906 Central St, Stoughton, MA
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Tuesday, September 13, 2011
Your region roundup of news for Tuesday, Sept. 13.
Follow these links for more on today's featured stories:
Dennis Naughton
9:08 am on Thursday, November 1, 2012
Local power line clearing is definitely important, but the real problem is the Union Loop failure at the power distribution level. National Grid has not invested the capital it needs to to fix it. Until Grid does that, we could cut down every tree in Foxborough and not much would change for the better. Marcey Reed needs to answer for that. more ›