Drs. Leana Wen and Josh Kosowsky present "When Doctors Don't Listen"

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In this examination of the doctor-patient relationship, Drs. Leana Wen and Josh Kosowsky argue that diagnosis, once the cornerstone of medicine, is fast becoming a lost art, with grave consequences. Using real-life stories of cookbook-diagnoses-gone-bad, the doctors illustrate how active patient participation can prevent these mistakes.

Wen and Kosowsky offer tangible follow-up questions patients can easily incorporate into every doctor’s visit to avoid counterproductive and even potentially harmful tests. In the pursuit for the best medical care available, readers can’t afford to miss out on these inside-tips and more:

  • How to deal with a doctor who seems too busy to listen to you

  • 8-Pillars to a Better Diagnosis

  • How to tell the whole story of your illness

  • Learning test risks and evaluating whether they’re worth it

  • How to get a working diagnosis at the end of every doctor's visit

By empowering patients to engage with their doctors as partners in their diagnosis, this essential guide enables patients to speak up and take back control of their health care.

Dr. Leana Wen is a physician at Harvard and Brigham & Women's Hospital/Massachusetts General Hospital and a former Rhodes Scholar. Inspired by her own childhood illness and then her mother's long battle with cancer, Dr. Wen is passionate about guiding patients to advocate for better care. She has been featured in TIME, Newsweek, ABC News, The New York Times, Washington Post, Teen Vogue, and the award-winning HBO documentary Reporter. A professional speaker for ten years, she is sought after in the U.S. and around the world, with annual engagements throughout Europe, the Americas, Asia, and Africa.

Dr. Joshua Kosowsky is assistant professor at Harvard Medical School and the Clinical Director of the Brigham & Women’s Emergency Medicine Department. He is the author of over two dozen articles and textbook chapters, and is co-editor of Pocket Emergency Medicine.


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